F.A.Q.
CAN YOU GUARANTEE THAT MY PRODUCT PACKAGE WILL ARRIVE AFTER ORDERING?
We suggest that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every industry. Once a package is shipped we will email you the tracking number.
WHAT IS THE CUT TIME FOR ORDERS AND SHIPPING DAILY?
At 11am daily the orders for that day are cut off, and all pending paid orders are shipped and tracking numbers sent to waiting clients. If you place an order after 11am daily, that order is shipped the following business day. If you submit your order before 11am and your payment arrives after, the order will still go out the following business day
HOW DOES THE MAIL SERVICE TRACKING PROCESS WORK?
Every package sent via courier mail has a unique ID tracking number. This tracking number will show all of the details along the journey of the mail order products as they come closer to arriving to you. We send customers their tracking numbers in the late afternoon of the day that the items are shipped, as our shipping team(s) are out of the office with the packing slips until that time. Which means your mail order products will ship mid day, but the tracking numbers are not sent until later